This is the website of: Banaman Limited
We can be reached via e-mail: email@example.com, or you can reach us by telephone: 01472 460 750
Below are the third party tools we use:
Page views, source and time spent on website are part of the user website activities information we can see with this cookie. This information cannot be tracked back to any individuals as it is displayed as depersonalised numbers; this is in order to help protect your privacy whilst using our website.
Using Google Analytics we can take account of which content is popular, helping us to provide you with reading and viewing materials which you will enjoy and find useful in the future.
Should you not wish for your website visits to be recorded by Google Analytics, you are able to opt-out with the addition of a browser add-on: tools.google.com/dlpage/gaoptout/
Google Analytics Advertiser
We use Google Analytics Advertiser Features, which helps us to better understand site visitors, via anonymised data. This can include collecting information from:
- Google Display Network Impression Reporting
- DoubleClick Platform integrations
- Google Analytics Demographics and Interest Reporting
- Remarketing with Google Analytics
This information is collected via Google advertising cookies and anonymous identifiers, in addition to data collected through the standard Google Analytics implementation. It allows us to understand what type of users visit the site, which then allows us to improve the website’s offerings for a better user experience.
We use Google AdWords to see which pages led to our users submitting contact forms to us, which allows us to create a more effective marketing campaign, and make better use of our paid search budget.
We use DoubleClick cookies and remarketing codes on our website to record user activity. The information we collect allows us to create targeted advertising in future work and across Google’s network of partners.
We use Call Tracking to set dynamic phone numbers on our site. These help us identify how you found the website when you call us and allows us to identify the source that you used to find the website. It gives a better idea of our users’ requirements and lets us tailor our advertising methods in the future.
We often record and monitor user’s behaviour around a website to analyse how we can improve its performance.
For each visitor to our web page, our web server will not hold any information regarding the domain or email address.
If you supply us with your postal address you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers will only receive telephone contact from us with information regarding enquiries placed online.
If you do not want to receive emails from us in the future, please let us know by sending us an email at the above address.
3. Personal Identification Information
We may collect personal identification information from users in a variety of ways, including, but not limited to when users visit our site, subscribe to our newsletter or fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate: name, email address and phone number.
However, users may visit our site anonymously. We will only collect personal identification information from users if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.
Your personal information may be used to inform any promotional information sent to you about third parties that are deemed to be relevant to your needs. Unless we have your permission, or unless required to do so by law, we will never sell, distribute or lease any personal information to a third party.
4. Collecting and Storing Data
We require certain personal information when you make a purchase, request a sample or quotation. The data collected includes contact names, addresses, telephone numbers, email addresses and payment details.
This information is stored on secure servers and is not stored outside the UK. No information will be passed on to third parties without informing you and/or obtaining your consent. With the exception of card payments – see below
5. How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Consumers can have any inaccurate contact information corrected by sending us an email at the above address.
6. Use of Your Personal Information
We will use the information provided for the following purposes:
To process orders, enquiries and sample requests
To contact you about new products, special offers/promotions and services via email, unless otherwise requested to do so, if you do not wish to receive marketing information from Banaman Limited via post or email please contact our data protection officer requesting to have your details removed from our mailing list.
Digital files and information received from customers will be held on a secure back up drive and will be held as long as is necessary to undertake the task as requested by the customer. Where we create digital artwork we will hold the non personal date for as long as we deem necessary.
Where we sub -contract certain jobs to our suppliers, we will only use suppliers that meet with GDPR requirements.
Personal data will not be used for any purpose other than that for which it is provided. We will use it for our business services, contacting customers, invoicing and sharing with a courier company if required.
7. Sharing Your Personal Information
We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
8. Payment Information
We only handle information that is necessary for us to process payments for purchases and services you have with Banaman, such as credit card numbers, the security codes associated with them, we do not store this information. All equipment & software used for payment handling is fully PCI compliant.
9. Deletion or Amendment of Contact Information
You may request your personal data is deleted at any time by contacting our Data Protection Officer – Sarah Brodie, Sarah@banaman.co.uk
We reserve the right to amend the above at any time and the policy does not form any part of a contractual agreement with Banaman Limited.
10. Variations to the Policy
From time to time, we may use customer information for new, unanticipated uses that have not been previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes. For these new purposes, we will only use data collected from the time of the policy change forward. If you are concerned about how your information is being used, you should check back at our website periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at the above address.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.